Return Policy

Peace of Mind

We carefully inspect every Lanott piece before delivery. If a ready-made item is not right for you, our team is here to make the return process clear and straightforward.

Ready-Made Returns

Contact us within 14 days of delivery.
The item must be unused, unaltered and in its original condition.
Returns are subject to inspection and approval by Lanott.

Items That Cannot Be Returned

Made for You, personalized or modified pieces
Items that have been used, installed, damaged or altered after delivery
Clearance or final-sale items

Damaged or Incorrect Items

If an item arrives damaged or incorrect, contact us within 48 hours and share your invoice and clear photographs so we can assist promptly.

Refunds

Approved refunds are processed within 7 business days of receiving and inspecting the returned item. Refunds are issued to the original payment method.